Terms of service
Welcome to PetThreads. By accessing or using PetThreads.store, you agree to comply with the following Terms of Service. Please read them carefully before using our website.
Website Use
By using our website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian. You agree to use our website only for lawful purposes and not to engage in any activity that may interfere with its operation or security.
Products
We specialize in stylish and comfortable clothing for dogs. We make every effort to ensure that product descriptions, images, sizing information, and pricing are accurate. However, slight variations in color, size, or appearance may occur due to lighting, screen settings, or manufacturing updates.
Pricing & Payments
All prices displayed on our website are listed in the applicable currency at checkout. We reserve the right to update product prices, promotions, and availability without prior notice. Payments are processed securely through trusted payment providers.
Orders
After placing an order, you will receive an order confirmation email. We reserve the right to refuse or cancel any order due to suspected fraud, pricing errors, inventory availability, or other legitimate reasons. If a payment has already been processed for a cancelled order, a full refund will be issued.
Shipping
We proudly offer free worldwide shipping with an estimated delivery time of 7–10 business days. Delivery times are estimates and may occasionally vary due to customs processing, weather conditions, holidays, or carrier delays beyond our control.
Returns & Refunds
We offer a 30-day free return and refund policy. Please review our Return & Refund Policy for complete information regarding eligibility, return procedures, exchanges, and refund processing.
Intellectual Property
All content on PetThreads.store, including text, graphics, logos, product images, designs, and website content, is the property of PetThreads or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
PetThreads shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the purchased product, as permitted by applicable law.
Privacy
Your personal information is handled responsibly and securely. By using our website, you agree to the collection and use of information in accordance with our Privacy Policy.
Changes To These Terms
We reserve the right to modify these Terms of Service at any time. Updated versions will be posted on this page with immediate effect. Continued use of the website constitutes acceptance of any revised terms.
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
PetThreads
Website: PetThreads.store
Email: support@PetThreads.store
Phone: (647) 556-1947
Address: 1795 Rue de la Doucine, L'Ancienne-Lorette, QC G2E 6H7, Canada